Privacy Policy

Your Questions, Answered

Effective Date: October 4, 2026

Cattail Creations ("Cattail Creations," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or otherwise interacting with our business.

This Privacy Policy explains what information we may collect, how we use and share that information, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Billing and shipping address

Email address

Telephone number

Order and purchase information

Customization or personalization information submitted with an order

Communications you send to us

Information necessary to process and fulfill your order

When you visit our website, certain information may also be collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, referring pages, and information about how you interact with our website.

Payment information may be collected and processed by the payment processor used through our website. Cattail Creations does not necessarily directly receive or store complete payment-card information.

How We Use Your Information

We may use information collected through our website to:

Process and fulfill orders

Create personalized or custom products

Process payments and refunds

Provide shipping and delivery services

Communicate with you regarding your order

Respond to questions and customer-service requests

Operate, maintain, and improve our website

Prevent fraud and unauthorized transactions

Maintain business and transaction records

Comply with applicable legal and regulatory requirements

Send promotional or marketing communications when permitted and, where required, with your consent

How We Share Information

Cattail Creations does not sell or rent customer personal information simply for monetary compensation.

We may share information with third parties when reasonably necessary to operate our business and provide our services, including:

Website hosting and e-commerce service providers

Payment processors

Shipping and delivery providers

Analytics and website-performance providers

Email or marketing service providers

Professional advisers or service providers assisting our business

Government agencies, regulators, courts, or law-enforcement authorities when required by applicable law or legal process

These third parties may process information according to their own privacy policies and applicable contractual or legal obligations.

Squarespace

Our website is hosted using Squarespace. Squarespace may process certain information regarding visitors and customers to provide website hosting, commerce, analytics, security, and related functionality.

The information processed by Squarespace may include information about your browser, network, device, website activity, and other information necessary to provide its services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember visitor preferences, understand website traffic and performance, and provide certain analytics or marketing functionality.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

Where required, additional choices regarding non-essential cookies may be provided through a cookie-consent banner or similar mechanism.

Analytics and Third-Party Tracking

Squarespace and other service providers used by our website may collect information regarding website usage and interactions.

Depending on the services enabled on our website, third parties may collect information regarding your online activities over time and across different websites or online services.

Browser "Do Not Track" signals are not universally standardized. Our website may not respond to all browser-based Do Not Track signals. Where applicable, we may provide other mechanisms for exercising privacy choices.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining transaction and business records, resolving disputes, preventing fraud, and satisfying tax, accounting, and other legal obligations.

Information that is no longer reasonably necessary may be deleted or anonymized when appropriate.

Protecting Your Information

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through or stored in connection with our website.

Accessing or Correcting Your Information

You may contact Cattail Creations to request access to or correction of personal information we maintain about you, subject to applicable law and our ability to reasonably verify your identity.

Depending on where you live and applicable privacy law, you may have additional rights regarding your personal information.

Marketing Communications

If you subscribe to marketing emails or other promotional communications from Cattail Creations, you may unsubscribe by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications regarding an order, payment, shipment, customer-service request, or other business transaction may still be sent when necessary.

Children's Privacy

Our website and products are intended for a general audience and are not directed specifically toward children for the purpose of collecting their personal information.

We do not knowingly solicit personal information from children in a manner prohibited by applicable law.

Links to Other Websites

Our website may contain links to third-party websites or services.

Cattail Creations is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Legal Requirements

We may preserve or disclose information when we reasonably believe doing so is necessary to comply with applicable law, legal process, court orders, governmental requests, protect our legal rights, prevent fraud, or protect the safety and security of our customers, business, or others.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or applicable legal requirements.

When material changes are made, we will update this policy on our website and revise the effective date above. Where required by applicable law, additional notice may be provided.

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have another privacy-related request, please contact:

Cattail Creations

Email: cattail.creations1@gmail.com

Your Consent and Use of This Website

By using our website and providing information to us, you acknowledge the collection, use, and handling of information as described in this Privacy Policy, subject to any additional rights or choices provided by applicable law.